Returns & Exchanges

At Esther & Mila, we want you to be completely satisfied with your beauty ritual; if you are not happy with your purchase, we accept returns on unopened and unused products within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our concierge team at [email protected] with your order number and the reason for your return to receive a return authorization.

• 2.
  Prepare Your Package

  Carefully pack the items in their original, unopened packaging and include the packing slip to ensure a seamless processing experience.

• 3.
  Ship It Back

  Attach the provided prepaid shipping label to your parcel and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality team inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.